Business Development Manager

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Right at Home Loughton are on the hunt for a passionate and experienced Business Development Manager to join the forever growing team.

This is an incredibly unique opportunity to join an award winning, premium care provider and make a real difference…

What we can offer you:

  1. Salary - Up to £30,000 (depending on experience)
  2. Generous bonus structure
  3. A ‘family feel’ network offering maximum support and training
  4. A voice – regular Manager Forums and conferences to share ideas, challenges and ensure your needs are being met
  5. Genuine career progression - there are so many opportunities to grow with Right at Home

About Right at Home Loughton:

We are a local homecare provider delivering personal care and support for our clients when they need it most. Right at Home is proud to deliver care in Loughton, Chigwell, Woodford, Buckhurst Hill, Chingford, North Chingford, Hainault, South Woodford, Wanstead & Snaresbrook.

Our Clients receive their care the way they want, at a time when they want to have it delivered. They are involved in all decision-making, including agreement of their personalised care plan. We know that emotional and moral support for our Clients and their family can be just as important as our specialist care knowledge, so it is ingrained in the support we provide, and we always keep in close contact with concerned family and friends.

Our Business Development Manager responsibilities:

The purpose of the role is to drive the growth and brand awareness of Right at Home Loughton through client acquisition and recruitment.

There are four main areas of responsibility within this role:

Referral Marketing - Build up and maintain relationships with a network of people and organisations that refer both clients and recruits

  1. Identify opportunities to network in the local community to raise the profile or Right at Home
  2. Build ongoing relationships with people in the community in order to drive client and recruitment referrals
  3. Identify opportunities to integrate with the community
  4. Use CRM to keep track of all network contacts and interactions

Offline Marketing - Develop and deliver a strategy for offline marketing, including PR and the regular distribution of literature (posters, fliers) within our community

  1. Maintain a good presence in local media through great use of PR
  2. Make great use of the materials available from National Office to our benefit
  3. Put together a clear plan of literature distribution & refresh
  4. Work with Care Manager and Coordinators to identify CareGivers to distribute literature in a methodical way across the whole of our territory

Enquiry Management - lead the team handling the incoming recruitment and care enquiries, ensuring we maximise conversion ratios to grow the business 

  1. Manage the recruitment team in order to ensure it is efficient and effective
  2. Oversee the client enquiry process, ensuring we maximise our return
  3. Identify and work with Referral Partners to refer clients in a mutually beneficial relationship

Community Engagement - Lead Right at Home’s promotional activity and community engagement activities

  1. Identify opportunities and arrange events within the community to raise our profile with potential clients, recruits and also referral partners.
  2. Oversee our regular community events and ensure they are well publicised and attended


The ideal candidate:

  • Experience within a B2C or B2B Business Development role is essential
  • Incredibly passionate with the grit and determination to succeed
  • Willing to go the extra mile every day, and to live and breathe our values
  • Have exceptional team building and management skills
  • An excellent communicator both face to face and over the phone
  • Have excellent numeracy and literature skills
  • Experience within the Health & Social Care sector is essential

This really is a rare and unique opportunity to join a company who makes a difference every single day, and who values every single team member. If you are ready to spread your wings and join an exceptional team, please do not delay your application. 


Usually responds within three days

Or, know someone who would be a perfect fit? Let them know!

Right at Home Loughton

E4 9EF
E4 9EF London Directions [email protected] 0151 305 0770 View page

Perks & Benefits

It takes a truly special person, with the right personality and a passion for making a real difference to work for our award winning Home Care Service.

If successful, you will have access to some great benefits;

  • Competitive Pay and Mileage

    Competitive Hourly rates plus mileage and additional benefits

  • Training and Support

    With fun and interactive employee training, regular 1-1 support and access to a real career pathway... the sky's the limit!

  • Feel Valued and Appreciated

    We know that our Care Assistants are the face of the company, so we ensure that we value our team – supporting them and helping them develop as well as recognising the amazing work they do!

Do you want real career progression and the opportunity to grow?

We believe in supporting all of our employees to be the best that they can be! The sky’s the limit at Right at Home, whether you need practical experience to help you with your studies or you want to progress into management, we are happy to help!

Already working at Right at Home UK?

Let’s recruit together and find your next colleague.


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