Business Development & Marketing Manager

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Right at Home Cardiff & Newport are on the hunt for a passionate and experienced Business Development & Marketing Manager to join the forever growing team.

This is an incredibly unique opportunity to join an award winning, premium care provider and make a real difference…

What we can offer you:

  • Salary - Up to £30,000 (depending on experience)
  • Generous bonus structure
  • A ‘family feel’ network offering maximum support and training
  • A voice – regular Manager Forums and conferences to share ideas, challenges and ensure your needs are being met

About Right at Home Cardiff & Newport:

We offer quality care and companionship in the comfort of a client’s own home. We offer a minimum of a one-hour call, ensuring that our clients never feel rushed, through to 24-hr live in care.

With specialist knowledge in dementia care, our staff are passionate about upholding the Right at Home values and improving our clients’ quality of life.

We run and support a number of local support groups including Dementia Friends sessions and Dementia Cafes enabling clients to continue enjoying life in the community.

Our Business Development & Marketing Manager responsibilities:

The purpose of the role is to drive the growth and brand awareness of Right at Home Cardiff & Newport through client acquisition and recruitment.

There are five main areas of responsibility within this role:

  1. Referral Marketing - Build up and maintain relationships with a network of people and organisations that refer both clients and recruits
  • Identify opportunities to network in the local community to raise the profile or Right at Home
  • Build ongoing relationships with people in the community in order to drive client and recruitment referrals
  • Identify opportunities to integrate with the community
  • Use Hubspot or another CRM to keep track of all network contacts and interactions


  1. Offline Marketing - Develop and deliver a strategy for offline marketing, including PR and the regular distribution of literature (posters, fliers) within our community
  • Maintain a good presence in local media through great use of PR
  • Make great use of the materials available from National Office to our benefit
  • Put together a clear plan of literature distribution & refresh
  • Work with Care Manager and Coordinators to identify CareGivers to distribute literature in a methodical way across the whole of our territory


  1. Digital Marketing – To work alongside our Part Time Digital Marketing Assistance.
  • Develop and deliver a strategy to maximise the return on investment for our online marketing activity
  • Manage our digital partners to ensure we maximise our return on investment
  • Work closely with National Office to make best use of their resources in online marketing
  • Ensure our Website is maximised for SEO and enquiry handling
  • Ensure we have a great presence on all relevant social media, specifically Facebook


  1. Enquiry Management - lead the team handling the incoming recruitment and care enquiries, ensuring we maximise conversion ratios to grow the business 
  • Manage the recruitment team in order to ensure it is efficient and effective
  • Oversee the client enquiry process, ensuring we maximise our return
  • Identify and work with Referral Partners to refer clients in a mutually beneficial relationship


  1. Community Engagement - Lead Right at Home’s promotional activity and community engagement activities
  • Identify opportunities and arrange events within the community to raise our profile with potential clients, recruits and also referral partners.
  • Oversee our regular community events and ensure they are well publicised and attended


The ideal candidate:

  • Experience within a B2C or B2B Business Development and Marketing role is essential
  • Incredibly passionate with the grit and determination to succeed
  • Willing to go the extra mile every day, and to live and breathe our values
  • Have exceptional team building and management skills
  • An excellent communicator both face to face and over the phone
  • Have excellent numeracy and literature skills
  • Experience within the Health & Social Care sector is desirable but not essential

This really is a rare and unique opportunity to join a company who makes a difference every single day, and who values every single team member. If you are ready to spread your wings and join an exceptional team, please do not delay your application. 


Or, know someone who would be a perfect fit? Let them know!

Right at Home Cardiff and Newport

Right At Home (Cardiff & Newport)
CF3 0LT Cardiff Directions [email protected] 02920 794050 View page

Perks & Benefits

It takes a truly special person, with the right personality and a passion for making a real difference to work for our award winning homecare service.

If successful, you will have access to some great benefits:

  • Competitive Pay and Mileage

    Competitive hourly rates plus mileage and additional benefits.

  • Training and Support

    With fun and interactive employee training, regular 1-1 support and access to a real career pathway... the sky's the limit!

  • Feel Valued and Appreciated

    We know that our CareGivers are the face of the company, so we ensure that we value our team – supporting them and helping them develop as well as recognising the amazing work they do!

Do you want real career progression and the opportunity to grow?

We believe in supporting all of our employees to be the best that they can be! The sky’s the limit at Right at Home, whether you need practical experience to help you with your studies or you want to progress into management, we are happy to help!

Already working at Right at Home UK?

Let’s recruit together and find your next colleague.


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